Jenni Finds Her Hope

Jenni loved being a server, but when she fell sick, her doctor said she’d need to find a new career. Thankfully, she knew exactly where to turn. Her team at Wisconsin Works helped her find a new career path, along with the support she needed to pull through some of the hardest times in her life.

“I love customer service and talking with people because it makes me feel good,” says Jenni. Her strong desire to interact with people made her the perfect choice for a front-desk volunteer. Plus, since she was already familiar with W-2, she felt comfortable explaining to staff exactly what she’d need to succeed. “With the help of my ever favorite Case Manager Krissy, [I got] right back in and once again I was part of the team.”

“I also enrolled in FSET, which I was not in before,” she tells us. “With the extra help, gas, and clothes, I could not turn the opportunity down.” Jenni’s teams worked together to help her buckle down on applications and get her in touch with employers who could easily work around her health restrictions. With a phone call from her Account Representative Ian, she secured an interview with West Corporation the day after she applied!

With a stable job, Jenni plans to pursue her Bachelor’s in healthcare administration – but the best benefit is how her new job will help her family. “Great pay and hours for a full-time mom,” she beams. “I will miss my FSC family, but at the same time I am moving on to bigger and better things and will now be able to provide for my three children.”

“I thank God for programs like this,” says Jenni. “It makes what seems hopeless hopeful, and I feel so lucky to have gotten to be a part of something so wonderful.” We are so glad to see you succeed, Jenni! Congratulations!