Emergency Assistance

Help When You Need It

If you’re about to lose your home or have utilities shut off, Emergency Assistance may be able to help.


families got housing aid in 2019

How we can help

You can provide a safe home for your family. If you have dependent children living with you, please call 1-800-771-8420 or visit one of our offices for assistance.


Keeping Housing

Please contact us if you can’t afford your rent or mortgage or have received an eviction notice or foreclosure notice.

getting housing-100

Getting Housing

We help families make a first month’s payment or pay their security deposit, so they can move into a safe home. If you are living in a shelter or temporary living place, have left your home due to domestic violence, or have lost your home to fire, flood, or natural disaster, please contact us.



Let us know if your heat or electricity bill is past due, if you have received a disconnect notice for your utilities, or if they’ve already been shut off. We may be able to help you make a utilities payment.

How to Apply

You can apply for Emergency Assistance online or in person at a video kiosk in your county.

  • To apply online, visit our ACCESS page to watch how to get started. Applying online will expedite the enrollment and approval process.
  • To apply in person, please call us toll-free at 1-800-771-8420 to arrange an appointment at one of our video kiosks. Walk-ins are welcome, but you may need to wait for scheduled appointments to complete before we can serve you.

Just the FAQs

Can I print off the application ahead of time?

Yes. We’ll give you an application during your eligibility appointment, but if you want to see it ahead of time, you can get a copy of the Emergency Assistance application below:

Where do you offer Emergency Assistance?

  • Adams
  • Brown
  • Calumet
  • Columbia
  • Dane
  • Dodge
  • Door
  • Florence
  • Fond du Lac
  • Forest
  • Grant
  • Green
  • Green Lake
  • Iowa
  • Jefferson
  • Juneau
  • Kewaunee
  • Lafayette
  • Langlade
  • Lincoln
  • Manitowoc
  • Marathon
  • Marinette
  • Marquette
  • Menominee
  • Oconto
  • Oneida
  • Outagamie
  • Portage
  • Price
  • Richland
  • Rock
  • Sauk
  • Shawano
  • Sheboygan
  • Taylor
  • Vilas
  • Waupaca
  • Waushara
  • Winnebago

What if I live in a county you don't serve?

If you live outside our service area, click here to find the provider in your county.

Ready to achieve your dreams?

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