Confidence in the Right Places

Katlyn recently wrote a powerful letter to thank our staff for their support after she gave birth to her son. They not only helped her earn a monthly payment, but they actually changed her entire mindset for the better. She says, “If it wasn’t for Forward Service Corporation, I don’t think I would have the confidence I have today.”

Every time she met with her team, Katlyn felt encouraged and enabled to do more. Her Wisconsin Works case manager Christa was always ready with resources and helpful information. “She really cared about me succeeding in life,” Katlyn says, adding that “there’s a lot out there that I can get help with that I had no clue about.” Christa even showed her how she could achieve her college dreams as a new mom. “I started to have hope that I could do it,” she says. Then she met a new case manager, Laura, who pushed her to succeed and helped her enroll in FSC training to learn new skills.

“That is what’s so great about having a case worker that truly cares and wants you to succeed,” writes Katlyn. “They are somebody who makes you feel as if you can actually do anything you put your mind to, even when you want to give up because you felt like so many things were in your way and you couldn’t do it.”

When Katlyn started taking a class on Overcoming Barriers, she was blown away by the powerful message that the instructor Sonya gave her. “Sonya really opened up my mind and had me see things from another perspective,” she says. “She made me realize there is nothing that can stop me from succeeding in life… She is the most caring person I have met.”

Katlyn just started her new job at the Kohler Company call center. They’re currently in training, learning how to take apart faucets, so she can answer customers’ questions when they call. “I spoke with her today,” says Laura, “she believes this will be a life-long career opportunity.” Katlyn is excited for what this means for her family and feels like her entire outlook on life has changed. “If it wasn’t for Forward Service Corporation, I don’t think I would have the confidence… to succeed in life as I do now. I would have let all my barriers get in the way.” We know that you can overcome anything, Katlyn! Great work!

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